CUSTOMER SERVICE
Contractors & Trade Accounts
Whether you’re an independent mechanical engineer, contractor, procurement independent plumber we can support your business with field proven products, years of technical experience and the very best after sales service and support.
Warranties & Returns
Comprehensive warranties & returns information. Please read the following for all of our hose reel products and warranty information including hose
Ordering & Payment
Information for ordering and payments for both B2B customers, B2C sales and online orders
Delivery & Shipping
Delivery and shipping for our products, this includes information on stocked items and the availability of fast track items.
Terms & Conditions
Full terms and conditions for sales made through Hose Reels Direct and subsidiaries
Price Match
Details of price beating and matching. We aim to deliver the very lowest prices for professional hose reels in the UK.
Quotations
In order to maintain the best possible pricing and accurate lead times we offer all of our customers tailored made quotations.