For help & advice call us on 01223 96 94 99

Help & Support

Here you will find a lot of useful information on hose reels and accessories including help, setup information and technical advice.

If you still can't find the information you require we are always on hand to help

Customer Service Phone: 01223 969499

Customer Service Email:

Contractors & Trade Accounts

Whether you’re an independent mechanical engineer, contractor, procurement independent plumber we can support your business with field proven products, years of technical experience and the very best after sales service and support.

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Warranties & Returns

Comprehensive warranties & returns information. Please read the following for all of our hose reel products and warranty information including hose

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Ordering & Payment

Information for ordering and payments for both B2B customers, B2C sales and online orders

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Delivery & Shipping

Delivery and shipping for our products, this includes information on stocked items and the availability of fast track items.

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Terms & Conditions

Full terms and conditions for sales made through Hose Reels Direct and subsidiaries

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Answers to all of the most asked questions we receive

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Price Match

Details of price beating and matching. We aim to deliver the very lowest prices for professional hose reels in the UK.

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In order to maintain the best possible pricing and accurate lead times we offer all of our customers tailored made quotations.

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Product Manuals

Download PDF product manuals for all of our hose reels.

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