FAQ's

Are you the manufacturer?

We are the supplier and distributor of industrial hose reels and accessories and we do not manufacture any of the products. We offer a selection from the best hose reel manufacturers from Europe, Australia & the US.

We only use manufacturers with a long, proven history of building industrial hose reels, read more about them here

Can you cross match the model number that is on my product?

We offer over 2000 different types of hose reel from different manufacturers and will do our best to cross match products with what we currently carry. For the best information, we recommend call us with as much information as you can get and we will do our best to match the model.

Do you offer an installation service?

We do not currently offer an installation service. While we can offer advice we suggest consulting with a professional technician and arranging installation with an approved contractor before completing the order process to avoid incorrect product application.

Can you ship me a sample product?

We do not offer sample products but we will do our best to arrange a viewing and demonstration or site visit depending on location.

Do you have a catalog?

To provide our customers with the most accurate and up-to-date information and the best pricing, the website Hosereelsdirect.net is our catalog.

Do you price match or offer re-seller pricing?

We offer the best and lowest price and can offer price matching to our retail customers. For contractors and trade pricing please read our section about how we can help

How long are your prices good for?

Written quotations are dated and any prices listed on our website are subject to change at any time without notice.